FAQs
Do you deliver to non-local addresses?
We deliver locally within a 10 km radius of the farm (minimum order £7.99). For larger orders outside this area, email us at pinkcactusveg@gmail.com or use our Contact page—we’ll get back to you straight away.
What if something is wrong with my box?
Not happy with something - whether it’s missing, damaged, or spoiled? Just let us know, and we’ll make it right.
Can I choose my delivery time?
Our standard delivery day is Wednesday. Need another day? Just let us know in the order notes or message us directly—we’ll do our best.
Do I have to be home to receive my order?
No. Please add instructions for a safe dry place in the order notes during checkout, and we'll leave your box there - protected from the rain
Is everything you sell organic?
Yes- it’s all grown using organic, soil-building methods approved by the Soil Association. We don’t yet have certification (it takes two years), but we’re working toward registration.
Is everything you sell grown locally?
Yes - all our produce comes from our own garden, except for potatoes, which we source fresh from a nearby certified organic farm.
What should I do if my order hasn't arrived?
We rarely miss deliveries - but if you’re concerned, please call or text us on 07443 538225, and we’ll sort it out ASAP.